Reservation requests will be processed in order of arrival, and availability is subject to confirmation at the time of booking.

After booking confirmation, you will have 48 hours to make the payment, after which the booking will be automatically cancelled.

The cases for ticket cancellation and refund are those stipulated in current legislation:

- If the show does not take place at the scheduled location, date and time;

- If the program or the main artists are replaced;

- If the show is interrupted, except if this interruption occurs due to force majeure, in which case the Promoter will not have to issue a refund for the tickets.

The ticket(s) will be sent in digital format.

You will be informed of the location where you can catch the shuttle that will take you to the festival entrance.

The Shuttle Elite schedules will be released in early June.