From the very first moment, you will have access to an exclusive line with a dedicated Private Concierge, ready to anticipate your needs, fulfill requests, and ensure that when the festival arrives, everything will be perfect, organized, and ready to welcome you.

It's privileged access to a new way of experiencing Rock in Rio Lisboa, where every detail is designed for you, with exclusivity, privacy, and complete peace of mind. By becoming an ELITE MEMBER , any ticket you purchase automatically unlocks a premium service package, reserved only for those who are part of this exclusive circle — benefits that simply do not exist for the general public.

By purchasing a Premium Club seat or box - Elite Member, you will have access to the Elite Shuttle. The Elite Shuttle will take you from the door of your hotel (Myriad by Sana or Corinthia Lisbon) to inside the festival, dropping you off at the Premium Club entrance. This is an exclusive shuttle for your VIP area, or the VIP area where you purchased your ticket, so when leaving for or from the festival, you won't have to wait in any line for a spot on the festival shuttle.

Your concierge will be at the hotel entrance (Myriad by Sana and Corinthia Lisbon) to greet you and welcome you. They will assist with your luggage and the check-in process. If you have requested any amenities from your concierge, they will ensure that everything is ready for you.

Our Concierge team will be present at the festival to give you all the support you need. If you purchased an Elite Member box or a seat in an Elite Member box, you will have an exclusive concierge in your box to provide you with all the necessary support. If you purchased a VIP Area - Elite Member ticket, we will have concierges in the VIP tent to provide exclusive support to Elite Members. If you purchased a "Fast Track" pass for the Ferris wheel, one of our concierges will accompany you. If you purchased a "Birthday Celebration Package" or "Marriage Proposal Package," one of our concierges will be responsible for the event and will coordinate all services. In short, Elite Members will have our concierge team inside the festival to support them with whatever they need.